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Shipping Policy

About HESA

Our Shipping Policy

We are committed to delivering your order accurately in good condition and always on time as promised by our customer care personnel. Please find below the shipping related points.

  • All the orders would be eligible for free shipping.
  • We make our best efforts to deliver the products within 4 to 5 working days based on the geographic location.
  • If you believe that the products are not in good condition or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the products and immediately inform customer care support email at support@hesaglobal.com mentioning the invoice number.

No Refund Policy

All sales are final. We do not offer refunds on any products purchased from our website.

Please ensure that you have carefully reviewed the product details, specifications, and any other relevant information before placing your order. Once an order is confirmed and payment is processed, it cannot be refunded, returned, or replaced.

By placing an order on our website, you acknowledge and agree to this no refund policy.

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